Whether you’re running an entirely mobile business, or you only provide a few services at a customer’s locations, Genbook makes it easy to capture your customers’ addresses during the online appointment scheduling process.

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Click below for instructions specific to your device/access point.

Genbook Website

Manager app for iPhone

Manager app for Android

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Genbook Website 

1. Click Settings at the top right of the screen.

2. Choose "Services"


3. Select the service you wish to collect an address on.

4. At the bottom of the page, check the box beside "require customer address...". If you perform the service at the customer's address, also check the next box. Then, save your changes. 

Follow these steps for every service where you need a client address. 

↑ back to top ↑

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Manager for iPhone

1. Tap Settings (top left)
2. Tap Business Profile

3. Tap Services
4. Select the service for which you wish to collect addresses.

5. At the bottom, toggle "require address at booking" and "Completed at customer address" (if needed) to ON (blue)
6. Tap "Save" at the top right to save the new setting

↑ back to top ↑
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Manager for Android

1. Tap Settings (top left)
2. Tap Business Profile

3. Tap Services
4. Select the service for which you wish to collect addresses.

5. At the bottom, toggle "require address at booking" and "Completed at customer address" (if needed) to ON (blue)
6. Tap the checkbox at the top right to save the new setting. ✅ 

↑ back to top ↑
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