You can feature your best or favorite client review on your Scheduling Page, Reviews Page, and in the Genbook app.

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We'll walk you through how to do this and how it will appear to clients

Genbook Desktop (Website)

Genbook Manager for iPhone

Genbook Manager for Android

What your clients see

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Genbook Desktop

First, click Reviews at the top of your screen. 

  1. Check the box beside the review you want to feature.
  2. Click the blue gear icon at the top left (the same one you’d click if you wanted to publish/unpublish a review)
  3. Select “Feature this review” from the dropdown menu.

The review you’ve featured will be tagged with a little orange bookmark, and move to the top of your reviews list.

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Genbook Manager for iPhone

1. Tap Reviews at the bottom right of the screen.
2. Tap the review you want to feature.
3. Slide the "Feature this review" button ON.

That's it! Your featured review will appear prominently on your scheduling site and in the Genbook app for clients. 🎉 

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Genbook Manager for Android

1. Tap Reviews at the bottom right of your screen.
2. Tap the review you want to feature.
3. Tap the "Featured" icon beside the "Published" slider. 

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Your clients' experience

Your favorite review will now always appear as “Featured” at the top of your Customer Reviews. 

As well as on the top of the reviews column in the booking section.

Your featured review will also be prominent on the Genbook app your customers use to book from their iPhones and Android devices. Plus, it’s front and center on the mobile version of the online scheduling site.

You can change your Featured Review at any time by following the steps above and selecting a new review to feature. You can also, always, simply un-featuring the current one. 

🤓 Pro tip: Choose a Customer Review that best describes your business and your services. You want to put your best foot forward, as first impressions really do matter! 

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