Our multi-service appointments feature let your clients book more than one service at a time when scheduling with you. Perfect for businesses whose clients often have two or three services performed during a visit.
To get started, you'll first need to enable the feature. Click on "Multiple Service Appointment" in Settings, under the "Scheduling" heading.
On the next screen, toggle the button next to "Enable Multi-service..." to ON (blue).
Once that's turned on, clients will see options for selecting more than one service on the online booking page.
Each service selected will be numbered based on the order in which they pick it, and that will be the order of the services in your calendar.
If both services they select are only performed by one staff member, they'll move directly to the time/date selection screen. They'll see the two services listed in the order they'll be preformed.
If there are multiple staff from which to choose, they'll need to select one for each of the services they want to book. Staff will be numbered and correspond with the service numbers.
When booking with two staff members, they'll only be shown times that work for both staff, in the order they're selected.
Finally, for both single-staff and multi-staff appointments, they'll enter their details and confirm their appointments by clicking the blue Book button on the final screen of the process
The confirmation screen will then list all of their services, along with which staff is performing which, as well as the date, time, and other details of the appointment.
Clients then receive a confirmation email shortly after they've booked. Each service has its own Reference Number, as each is technically its own appointment (which is useful if you need to shift one service out of the two or three that have been booked).
Businesses and staff also receive notification emails (if these are enabled), detailing the services and other details of the appointment.
In your calendar, the appointments will look much like single-service appointments, except that they'll be numbered and indicate how many total appointments there are from that one booking session.
Note: Payments on multi-service appointments must be charged and refunded separately, as each one is technically a unique appointment in its own right.