Company and Staff Descriptions let you build better connections with your clients, by sharing a bit about your business and the beauty experts who serve your clients, right on your Genbook scheduling pages and in the Genbook app.
In this article, we'll take you through the steps to set these two features up.
Creating your COMPANY DESCRIPTION:
From the Genbook Website (www.genbook.com - if you're using a computer)
Link your Instagram and Facebook Social Media Profiles
Creating STAFF PROFILES
Using the Genbook Website (www.genbook.com - best on a computer)
Company Description (Genbook Website)
Click Settings at the top right of the screen, then choose "Company Description" under the Business Profile section.
Slide the button to turn the description ON, type your description the box, and save your changes.
Here's an example of how it'll look:
Company Description (Manager App)
Tap the Settings menu icon at the top left (the three stacked lines/hamburger)
Choose Business Profile, then Company Description.
Tap the slider button to show your description and type up to 500 words about your business. Hit "Save" at the top right when you're done.
Staff Profiles (Genbook Website)
Go to Settings at the top right and choose Staff
Select the staff member for whom you want to create a profile.
Click on Profile (between Details and Staff Hours)
Click the "upload photo" button and import a picture of the service provider (Tip: make sure the file is less than 1 MB in size).
Type a brief staff bio in the Biography section, then enter their role (aka: Master Stylist, Junior Barber, etc.) and their Instagram username.
Don't forget to save your changes.
Your staff members' profiles will now appear in the Staff tab of your Genbook scheduling page, where clients can read through the bios.
Clients will also see staff photos and roles when selecting staff for a service they're booking.
Staff Profiles (Genbook Manager app)
Tap the Settings menu (three horizontal lines) at the top left of your screen.
Choose Business Profile, then Staff.
Next, choose the service provider for whom you want to add a profile. Then, tap "Profile".
Enter a brief bio about this staff member, along with their title/role and their Instagram URL. Then tap Upload and choose an image from your phone to add a staff photo. Save changes when you're through.
Social Media Links (Desktop)
Click Settings at the top right of the page.
Then choose "Social Media Links".
Enter your Instagram and/or Facebook links.
This will post the IG and Facebook buttons on your Genbook Online Scheduling Page, and link clients to your social media profiles.
Social Media Links (Manager app)
Tap the Settings icon at the top left (three lines stacked horizontally).
Choose Business Profile, then Social Media Links
Enter your Instagram and Facebook usernames. (Note: Make sure to link to your Business Pages/Profiles on social media, not your personal ones.) Save changes when you're through.